Shipping policy

• All orders are shipped using DHL, UPS, FedEx, USPS, K-Packet or EMS with tracking number. We choose the courier based on our criteria to provide the best service. Unfortunately, selecting the courier is not currently available.
  
  
• Please keep in mind that your order may see some delay in the fulfillment process due to delay in receiving one or more items from our providers. We will do our best to ship as soon as all your items are ready.
  
  
• In case the package is returned to our warehouse due to customer's failure to receive, refuse to receive, or pick up the package (DHL, UPS, FedEx or Post Office usually attempts to deliver the package up to 3 times and after that keeps the package in their facility between 10 days to 25 days), customers will be charged for penalty fee (original shipping fee + return shipping fee + tariff if applicable, exact amount determined after the receipt of the package in our warehouse) which is significantly higher than the shipping fee you originally paid. The penalty fee varies depending on the country and will be notified individually.
  
  
• All products may be subject to tariff and customers are fully responsible of any custom duty upon receipt of the products.